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Booking a trip, mid-adventure, or just weighing up options, we're here seven days a week and we actually reply. Pick whatever's easiest below.
⚡ Replies usually within a few hours 🌏 Based in Byron Bay · online Australia-wide
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Where we are
Based in Byron Bay · online Australia-wide
Quick answers
Odds are we've already answered it, have a look, or message us above.
How do I actually book a trip? ▾
Two ways. Hit “Book now” on any trip and you pay on the spot through our own secure checkout, by card, Apple Pay or Google Pay, without ever leaving the site. Your payment is held in trust until you travel, and your booking is confirmed within 24 hours (instantly on trips wired to live availability). Prefer a hand first? Hit “Enquire” or “Plan my trip” and we'll come back within 24 hours with availability, advice and the booking sorted for you.
Do you charge a booking or planning fee? ▾
Nope, no booking fees, no planning fees, leave it at that.
Can I pay over time with Afterpay or Zip? ▾
We process payments through Square, which supports Afterpay on most card payments, you'll see the option at checkout if the trip amount qualifies (typically $100–$2,000). For larger trips, Square offers Klarna pay-in-4 or 'Pay over time' options. Zip Pay isn't currently supported through Square, if you specifically need Zip, email us and we'll arrange a deposit-then-balance plan instead.
Can I lock in a trip with a deposit? ▾
Many trips let you secure your spot with a 10–20% deposit and pay the balance closer to departure. It varies by operator, message us with the trip and dates and we'll confirm the deposit option.
What's the cancellation policy? ▾
Cancellation terms vary by operator, so check the trip page before you book. The good news: most give you free changes up to 14 to 30 days out. And if life throws you a curveball after booking, just message us. We'll go to bat with the operator on your behalf.